Privacy.

If you are a customer, news subscriber or website visitor, you entrust us with your personal data. We are responsible for their protection and security. Familiarize yourself with the protection of personal data, policies and rights that you have in relation to the GDPR (Personal Data Protection Regulation).

Who is the administrator?

We are the company BioVibe s.r.o., ID 51712032, with its registered office at Limbová 9, Banská Bystrica, registered in the Commercial Register, section: SRO, file 34288 / S, Banská Bystrica District Court, and I operate the websites www.lifealchemy.sk, www.biovibe.sk. We process your personal data as an administrator t. from. we determine how personal data will be processed and for what purpose, for how long and we select any other processors who will assist us with the processing.

Contact information.

If you want to contact us during the processing of your data, you can contact us at tel. number 0902 676 062, or by e-mail info@lifealchemy.sk

We declare

We declare that, as the controller of your personal data, we comply with all legal obligations required by applicable legislation, in particular the Personal Data Protection Act and the GDPR, and therefore that:

we will process your personal data only on the basis of a valid legal reason, in particular a legitimate interest, performance of the contract, legal obligation or consent granted,

we fulfill the information obligation according to Article 13 of the GDPR before the start of the processing of personal data,

we will enable and support you in exercising and enforcing your rights under the Personal Data Protection Act and the GDPR.

 

Scope of personal data and purposes of processing.

We process personal data that you entrust to us yourself, for the following reasons (to fulfill these purposes):

Provision of services, performance of the contract.

Your personal data in the range: name and e-mail we absolutely need to fulfill the contract (eg sending access to the application, sending an online course, etc.), delivery of goods.

Bookkeeping.

If you are a customer, we absolutely need your personal data (billing data) to comply with the legal obligation to issue and record tax documents.

Marketing - sending newsletters.

We use your personal data (e-mail and name), gender, what you click on in the e-mail and when you most often open them for the purposes of direct marketing - sending business information. If you are our customer, we do so out of a legitimate interest, because we reasonably assume that you are interested in our news, for a period of 3 years from the last order.

If you are not our customer, we send you newsletters only with your consent, for a period of 3 years from the granting of your consent. In either case, you can revoke this consent by using the opt-out link provided in each email you send.

Advanced consent marketing.

Only with your consent we can send you such inspiring offers from third parties or use an e-mail address, e.g. for remarketing and targeting ads on Facebook, for a period of 3 years from your consent. You can, of course, revoke it at any time via our contact details.

Photographic documentation - live events, photos of the language for diagnostics

We retain your personal data during the limitation periods, unless the law provides for a longer retention period or we have stated otherwise in specific cases.

Cookies.

As you browse our website, we record your IP address, how long you stay on the site, and which sites you visit. We perceive the use of cookies to measure website traffic and customize the display of websites as our legitimate interest of the administrator, because we believe that thanks to this we can offer you even better services.

 

Advertising targeting cookies will only be processed with your consent.

Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

Security and protection of personal data.

We protect your personal data as much as possible using modern technologies that correspond to the current trend of technical development. We protect them as if they were our own. We have taken and comply with all possible (currently known) technical and organizational measures that prevent the misuse, damage or destruction of your personal data.

Provision of personal data to third parties.

Our employees and co-workers have access to your personal data.

To ensure specific processing operations that we cannot provide on our own, we use the services and applications of processors who know how to protect personal data even better than we do and who specialize in processing personal data.

They are providers of the following platforms:

We use:

SmartSelling a.s. (SmartEmailing, MioWeb, FAPI, Proaffil)

Facebook

Google

Golemos s.r.o. (eshop-rychle.cz)

ZI CONSULTING, SPOL. Ltd. - accounting firm

It is possible that in the future we will decide to use other applications or processors, to facilitate and improve processing. However, we promise you that in such a case, when selecting, we will place at least the same demands on the processors for the security and quality of processing as for ourselves.

Provision of personal data outside the European Union.

We process personal data exclusively in the European Union or in countries that provide the same level of protection based on a decision of the European Commission.

Your rights regarding privacy.

You have several rights regarding the protection of personal data. If you want to exercise some of these rights, please contact us via e-mail: info@lifealchemy.sk.

You have the right to the information that is accessible on this information page according to the principles of personal data processing.

Thanks to the right of access to information, you can call us at any time and we will prove to you within 30 days what personal data we process and why.

If something changes for you, or if your personal data is out of date or incomplete, you have the right to supplement and change your personal data.

You can exercise the right to restrict processing if you believe that we are processing your data inaccurately, that you believe that we are processing illegally, but you do not want to delete all data, or if you object to the processing, you may limit the scope of personal data or the purpose of the processing. (e.g. by unsubscribing from the newsletter, you limit the purpose of processing for sending business messages).

Right of portability.

If you would like to take your personal data and transfer it to someone else, we will proceed in the same way as when exercising the right of access to information - except that we will send you the information in machine-readable form. We need at least 30 days for that.

 

Right to delete (be forgotten).

Your next right is the right to delete (be forgotten). We don't want to forget you, but if you want to, you have a right to it. In this case, we will delete all your personal data from our system and also from the system of all individual processors and backups. We need 30 days to secure the right to delete.

In some cases, we are bound by a legal obligation, e.g. we must record the issued tax documents for the period stipulated by law. In this case, we will delete all such personal data that are not bound by other law. We will notify you by email when the deletion is complete.

Complaint to the Office for Personal Data Protection.

If you feel that we are not handling your data in accordance with the law, you have the right to contact your Personal Data Protection Office at any time with your complaint. We will be very happy if you inform us of this suspicion first so that we can do something about it and correct any mistakes.

Unsubscribe from newsletters and business information.

We send you emails with inspirations, articles or products and services if you are our customer based on our interest.

If you are not yet a customer, we will send them to you only with your consent. In either case, you can unsubscribe from emails by clicking on the unsubscribe link in each email you send.

Confidentiality.

We would like to assure you that our employees and associates who will process your personal data are obliged to maintain the confidentiality of personal data and security measures, the disclosure of which would jeopardize the security of your personal data. At the same time, this secrecy continues even after the end of mutual relations with us. Your personal data will not be disclosed to any other third party without your consent.

This policy of personal data processing is valid from 1.5.2018 and replaces any previous principles of personal data processing.